Known issues

This chapter contains some known issues for the Linux client that are not possible or hacky to fix in the client itself

OpenVPN <= 2.5.7 and OpenSSL 3

When your distribution uses OpenSSL 3 and an OpenVPN version before 2.5.8, you might get the following error in the NetworkManager logging after connecting to a server that uses OpenVPN:

$ Cipher BF-CBC not supported

This means that OpenVPN is trying to initialize this legacy/deprecated cipher, even though it is not used in the config. The fix is in OpenVPN version starting at 2.5.8.

Could not find source connection/NetworkManager not managing connections

It could be the case where the client does not work due to the fact that NetworkManager does not manage your connections.

You could see errors such as:

$ nm-manager-error-quark: Could not find source connection.

To fix this, make sure that NetworkManager is managing your primary interface. For e.g. Debian systems you can follow the instructions on The Debian Wiki and then reboot. Pull requests are welcome to make the client work without NetworkManager.

Version GLIBC_2.32 not found

If you install the client using instructions for a different distribution, you can have these GLIBC errors showing when the client is trying to load eduvpn-common. To fix this make sure to uninstall all the packages you currently have installed (Pip, DEB/RPM) and then follow the instructions for your appropriate distribution. See Installation.

If you have followed the right instructions and are still getting these errors you can make an issue.

GUI does not launch due to getting attribute errors

If your GUI does not launch and you get errors such as:

$ File "/usr/lib/python3/dist-packages/eduvpn/ui/", line 165, in setup
$ self.common_version.set_text(f"{commonver}")
$ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^
$ AttributeError: 'NoneType' object has no attribute 'set_text'

It can mean that you have installed multiple versions of the client. If you’re trying to use the DEB/RPM version see if:

$ pip uninstall eduvpn-client[gui]

Does anything.

Otherwise, if there are files in ~/.local/share/eduvpn try to move them to e.g. ~/.local/share/eduvpn2. If the client then still doesn’t launch you can make an issue.